About the team
Kiloverse is the operational force that helps ventures grow — building the systems, teams, and infrastructure that turn ideas into scalable businesses. Behind every fast-growing product, there’s a group of people who think like owners, act fast, and execute with precision.
Here, you’ll find people who want to break big in their careers — working side by side with entrepreneurs and founders to build ventures that redefine the health, wellness, beauty, or travel industries.
We are looking for Payments Operation Manager, who thrives in fast-moving, high-impact environments. If you’re passionate about solving complex payment issues and want to grow in a cutting-edge tech company—this role is for you.
Get ready to
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Monitor payment gateway and processing platform performance in real time
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Investigate payment errors, failures, and declines to ensure seamless transactions
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Provide first-line technical support, including API connectivity checks and transaction validation
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Escalate complex issues to Level 2 support with full technical context and documentation
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Communicate incident updates and resolutions clearly across teams
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Analyze transaction patterns to identify and mitigate potential fraud
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Deliver actionable insights to product teams using 3DS and fraud data
We expect you to
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Be comfortable with APIs, payment flows, and technical integrations
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Understand and contribute to fraud prevention strategies and tools
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Communicate effectively with both technical teams and external partners
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Liaise confidently with payment gateways, acquirers, and banks
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Support product managers with payment knowledge or escalate to core teams when needed
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Stay proactive—researching vendors and exploring new payment methods
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Represent Kilo at industry conferences and partner meetings
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Bring experience from fintech, payments, or e-commerce environments
Salary
Gross salary range is 3600 – 5400 EUR/month.
Location
We have plenty of amazing workspaces you can choose from: our awesome headquarters in Vilnius, and super cool hubs in Kaunas, Klaipėda, and Riga!
For Vilnius: 4 days onsite, 1 flexible day remote. Meanwhile, in Kaunas: onsite, hybrid, or remote options are available depending on the role.
Speaking of perks:
Own your wellness
Stay sharp and well in your own way – health insurance (after probation), on-site physiotherapist, office gym, and fitness classes keep you moving. Plus 7 extra days off, 3 for weddings, hybrid work, and the freedom to work 2 months from anywhere in the world.
Boost your daily life
Every breakthrough needs a spark and our daily setup reflects that. Pet-friendly office, fresh breakfasts, hot lunches, drawers and fridges stocked with snacks and food – for a quick bite or even a team-cooked meal together. Rooftop and cellar events keep things lively, while 10 social clubs give space to dive into passions and try new things. Add a public transport card for Vilnius and Perks.lt perks for smoother days.
Shape your growth path
Builders never stop learning. Coaching, mentorship, training, conferences, online courses, subscriptions, books – you’ve got a €1100 yearly budget to fuel personal or team growth. You pick the path – we’ll back you all the way.
Drive global impact
This is where ambition scales. Build impact across 30+ brands worldwide. Launch bold projects. Even step in as a co-founder – we reward those who push further. And if you bring in more great people, you get €1500 for every successful referral.
*additional conditions apply based on your residence location.
