Lifecycle Retention Manager - Kilo

Lifecycle Retention Manager

Vilnius
Marketing
Kiloverse
Full-time
Mid
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About the team

Kiloverse is the operational force that helps ventures grow — building the systems, teams, and infrastructure that turn ideas into scalable businesses. Behind every fast-growing product, there’s a group of people who think like owners, act fast, and execute with precision.

Here, you’ll find people who want to break big in their careers — working side by side with entrepreneurs and founders to build ventures that redefine the health, wellness, beauty, or travel industries.

Get ready to

  • Own the retention strategy across onboarding, re-activation, churn prevention, and long-term LTV growth

  • Manage and optimize transactional emails to improve both customer experience and business performance

  • Build and continuously improve re-activation flows to recover lost subscribers

  • Test and enhance onboarding journeys to boost activation and early retention

  • Monitor churn trends and identify lifecycle gaps and growth opportunities

  • Own and track key retention metrics such as churn rate, retention rate, and LTV

  • Launch, manage, and optimize lifecycle automations in Klaviyo based on customer behavior and subscription status

  • Run A/B tests across flow logic, timing, messaging, and incentives

  • Collaborate closely with product, engineering, design, and copy teams to improve retention performance

Ready to apply?

Jump to the application form and start your journey with us.


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We expect you to

  • Have proven hands-on experience in retention, lifecycle, or CRM marketing

  • Bring strong experience working with Klaviyo (required)

  • Have experience with Postmark, ActiveCampaign, or similar tools (a plus)

  • Possess a strong technical understanding of automations, segmentation, triggers, and integrations

  • Be confident in analyzing customer lifecycle data and turning insights into actionable improvements

  • Be proactive, independent, and comfortable taking full ownership of your work

Salary

Gross salary range is 3000 – 4300 EUR/month.

Location

Vilnius, Lithuania: 4 days onsite, 1 flexible day remote.

Speaking of perks:

Own your wellness
Stay sharp and well in your own way – health insurance (after probation), on-site physiotherapist, office gym, and fitness classes keep you moving. Plus 7 extra days off, 3 for weddings, hybrid work, and the freedom to work 2 months from anywhere in the world.

Boost your daily life
Every breakthrough needs a spark and our daily setup reflects that. Pet-friendly office, fresh breakfasts, hot lunches, drawers and fridges stocked with snacks and food – for a quick bite or even a team-cooked meal together. Rooftop and cellar events keep things lively, while 10 social clubs give space to dive into passions and try new things. Add a public transport card for Vilnius and Perks.lt perks for smoother days.

Shape your growth path
Builders never stop learning. Coaching, mentorship, training, conferences, online courses, subscriptions, books – you’ve got a €1100 yearly budget to fuel personal or team growth. You pick the path – we’ll back you all the way.

Drive global impact
This is where ambition scales. Build impact across 30+ brands worldwide. Launch bold projects. Even step in as a co-founder – we reward those who push further. And if you bring in more great people, you get €1500 for every successful referral.

*additional conditions apply based on your residence location.

Ready to apply?

Jump to the application form and start your journey with us.

Apply Now
Application form

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